Privacy Policy – Trail Corporates
Operated by Trailspec Gears Private Limited
This Privacy Policy describes how Trailspec Gears Private Limited (“we,” “us,” “our”) collects, uses, stores, and protects your personal information when you visit or make a purchase from www.trailcorporates.com (“Site”).
By accessing our Site or using any of our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal information that you provide directly to us and information automatically collected when you use the Site.
a. Information You Provide
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely by third-party payment gateways)
- Order information
- Messages, inquiries, comments, or reviews submitted via forms or chat
b. Automatically Collected Information
When you visit our Site, we automatically collect:
- IP address
- Browser type and version
- Device information
- Cookies and tracking technologies
- Pages viewed, time spent on pages, and browsing behaviour
- Referring/exit pages
- Location data (approximate, based on IP)
c. Information from Third Parties
We may receive information from:
- Payment processors (e.g., Razorpay, PayPal)
- Shipping partners
- Advertising platforms (Google, Meta, etc.)
- Shopify (as our e-commerce platform provider)
2. How We Use Your Information
We use collected data for the following purposes:
- To process and fulfil your orders
- To provide customer support
- To communicate order updates, confirmations, and notifications
- To send marketing emails or promotional offers (only with your consent)
- To improve our website, products, and services
- To analyse website traffic and user behaviour
- To prevent fraud and ensure secure transactions
- To comply with legal obligations
3. Cookies and Tracking Technologies
Our Site uses cookies, pixels, and similar tracking tools to enhance your browsing experience.
We use:
- Essential cookies (for core functionality)
- Analytics cookies (Google Analytics)
- Marketing cookies (Meta Pixel, Google Ads)
- Preference cookies (to save language or login preferences)
You can disable cookies in your browser settings, but some features of the Site may not function properly.
4. Sharing Your Information
We share your information only when necessary, including with the following:
a. Service Providers
- Shopify (website hosting and platform)
- Payment gateways
- Shipping and logistics partners
- Email service providers
- IT support and maintenance providers
b. Legal Requirements
We may share your information if required by:
- Law
- Court order
- Government authorities
- To protect our rights or prevent illegal activities
c. Business Transfers
In case of merger, acquisition, restructuring, or sale of assets, your information may be transferred.
We do not sell your personal information to third parties.
5. Data Security
We take reasonable security measures to protect your personal information, including:
- Encryption of sensitive information
- Secure access protocols
- Limited employee access
- Regular audits and security checks
However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your jurisdiction, you have the following rights:
- Right to access your personal data
- Right to update or correct information
- Right to request deletion (where legally applicable)
- Right to withdraw marketing consent
- Right to restrict processing
- Right to request a copy of your data
To exercise your rights, contact us at mail@trailcorporates.com.
7. Data Retention
We retain your personal information:
- As long as needed to fulfil your orders
- As long as legally required (for tax, audit, compliance)
- Until you request account deletion (where applicable)
8. Third-Party Links
Our Site may contain links to third-party websites.
We are not responsible for their privacy practices or content.
We encourage you to read their privacy policies before interacting with them.
9. Children’s Privacy
We do not knowingly collect information from individuals under 18 years of age.
If we learn that a minor has provided personal information, we will delete it promptly.
10. International Data Transfers
Since our website is hosted on Shopify servers (which may be located outside India), your data may be transferred internationally.
By using our Site, you consent to such transfers.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.
Your continued use of the Site after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact us:
📧 Email: mail@trailcorporates.com
🏢 Company: Trailspec Gears Private Limited
🌐 Website: www.trailcorporates.com